Guidelines And Policies

Our guidelines and policies are designed to ensure a positive and inclusive experience for all members.

Please review the following information to understand how we maintain a respectful and engaging community.

1. Code of Conduct

Respect For All : Treat fellow members, attendees, and guests with kindness and respect. Embrace diversity and foster an inclusive atmosphere where everyone feels welcome.

Behavioural Standards: Avoid discriminatory, harassing, or offensive behaviour. Address any conflicts professionally and seek resolution through appropriate channels.

Discrimination, Racism, and Hateful Speech Policy:

Zero Tolerance: Discrimination, racism, and hateful speech will not be tolerated at The Shenanigans Club. Any such behaviour will result in an immediate ban from the club, with no exceptions. We are committed to maintaining a safe and welcoming environment for everyone.

2. Event Participation

Attending Club Events:

Active Participation: We encourage all members to attend scheduled events. Notify the event organiser if you cannot attend.

Event Conduct: Follow event-specific guidelines and venue rules. Engage positively to enhance the event experience for all attendees.

3. Communication

Community Chat Guidelines:

Constructive Engagement: Use the community chat to engage constructively. Avoid spamming and excessive self-promotion. This includes Morning Coffee Blog.

Privacy Protection: Respect fellow members' privacy. Do not share personal information without consent.

4. Online Ticket Booking

Booking Tickets For Our Club Events:

Booking Process: Follow the instructions provided for ticket bookings. Ensure accuracy of personal details.

Ticket Reservation Policies: Tickets are non-transferable. Contact the support team for issues or special requests.

5. Health and Safety

Health and Safety Guidelines:

Adhere to Safety Regulations: Follow all health and safety regulations during events and activities. Report any safety concerns to the event host or TSC team via email.

Self-Care Commitment: Prioritise your well-being and seek support if needed. Participate in wellness events like Self-Care Sunday.

6. Grievance and Disciplinary Procedures

Submitting a Complaint:

Complaint Process: Submit any grievances or concerns to club management via the designated contact method. Complaints will be handled confidentially.

Disciplinary Actions: Violations could lead to warnings and complete exclusion from all social events.

7. Updates to Guidelines and Policies

Policy Updates:

Regular Reviews: The club may update guidelines and policies as needed. Members will be notified of significant changes.

Feedback and Suggestions: We welcome feedback on our policies and operations. Submit suggestions through the provided channels.

9. Contact Information

For Inquiries and Support: